---
title: "EMEA - Activate Account (Production)"
slug: "emea-register-account-production"
updated: 2024-08-15T19:35:50Z
published: 2024-08-15T19:35:50Z
canonical: "docs.blackthorn.io/emea-register-account-production"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.blackthorn.io/llms.txt
> Use this file to discover all available pages before exploring further.

# EMEA - Account Registration (Production)

After you've completed the installation steps, it’s time to activate your Blackthorn Messaging account. When we say "activation," we are referring to a one-time process that will create a Messaging account and link it to your Salesforce org.

1. Go to the Messaging Administration tab.
2. You will see a dialog that asks if you already have a Messaging account. Click **No, I need an account** to indicate that you do not have a Messaging account. ![EMEA Changes_1](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/EMEA%20Changes_1.png)
3. This will open the Account Registration dialog box.
  1. Set `Account Region` = “Europe (EU1)”.
  2. Review our Terms of Service and Privacy Policy.
  3. Click the `I have read…` checkbox.
  4. Click **Activate Now**.  
![EMEA Changes_2](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/EMEA%20Changes_2.jpg)
4. Click **Yes, I have an account**. ![EMEA Changes_4](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/EMEA%20Changes_4.png)
5. Set `Account Region` = “Europe (EU1)”.
6. Contact [Blackthorn Support](https://community.blackthorn.io/s/support) for the Account Number & API Key.
7. Once you have the Account Number & API Key, enter them in the `Account Number` and `API Key` fields.
8. Click **Save**. ![EMEA Changes_5](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/EMEA%20Changes_5.png)

Congratulations! Your Messaging account has been created and placed in Trial status.

## What is the Trial status?

When your account is initially created, it is placed in "Trial" status. This allows you to provision one phone number and send/receive fifty (50) text messages. You will have access to all the existing features. After you exhaust the available 50 text messages you can upgrade to a paid plan using the **Upgrade** button located on the Messaging Administration page.

### Demo Phone Numbers

#### View the Demo Phone Number

The demo phone number is in the managed Phone Number section. To create a demo phone number, click the **Create Record** button. You cannot add Call Forwarding or add more phone numbers to the list of provided numbers.

#### Send the First Outbound Message

The recipient must subscribe to the phone number before the user can send the first outbound message.

#### Share Required Information

Customers must share the following information with a recipient before the recipient can subscribe to the phone number.

- RLC![RLC_Send%20First%20Outbound%20Message](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/RLC_Send%20First%20Outbound%20Message.png)
- NMC![NMC_Send%20First%20Outbound%20Message](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/NMC_Send%20First%20Outbound%20Message.jpg)
- Bulk![Bulk_Send%20First%20Outbound%20Message](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Bulk_Send%20First%20Outbound%20Message.jpg)

#### Validation Errors

- Send a Single Message
  - If a user sends a message without the recipient subscribing to the number, then the user will receive the following error message. “Recipient customer +1XXXXXXXXXX yet not subscribed to receive demo messages from +1XXXXXXXXXX” ![Single%20Message_Validation%20Error](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Single%20Message_Validation%20Error.png)
- Send Bulk Messages
  - If a user sends a Bulk SMS message without the recipient subscribing to the number, the user will see the following error message in each SMS Message record. “Recipient customer +1XXXXXXXXXX yet not subscribed to receive demo messages from +1XXXXXXXXXX”![Bulk%20Messages_Validation%20Error](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Bulk%20Messages_Validation%20Error.png)
- Opted-in Numbers
  - Users can see which phone numbers have opted-in for the demo number by going to the Messaging Admin tab and clicking the Phone icon.![OptedInNumbers_Validation%20Error](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/OptedInNumbers_Validation%20Error.jpg)

#### Purchase the Demo Number

Users can purchase a new number once they upgrade their trial account to a paid license. At that point, the following will occur.

- The demo number will be removed from the Messaging Admin page.
- Recipients will be unsubscribed from the demo number.