---
title: "Configure for Email-to-Case"
slug: "configure-email-to-case"
updated: 2023-02-24T20:53:39Z
published: 2023-02-24T20:53:39Z
canonical: "docs.blackthorn.io/configure-email-to-case"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.blackthorn.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure for Email-to-Case

Are you interested in this extension package?

          

The Configure for Email-to Case extension package is a paid add-on for Blackthorn Compliance. Please contact your Account Manager to learn more about purchasing it.

1. Install the Email-to-Case Extension Package:
  - [production](https://login.salesforce.com/?ec=302&startURL=%2Fpackaging%2FinstallPackage.apexp%3Fp0%3D04tf4000004Tm8o%26isdtp%3Dp1)
  - [sandbox](https://test.salesforce.com/?ec=302&startURL=%2Fpackaging%2FinstallPackage.apexp%3Fp0%3D04tf4000004Tm8o%26isdtp%3Dp1)
2. Once installation is complete, Turn on Detection for EmailMessage.
3. You should receive the following notification: ![detection turned on](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/detection%20turned%20on.png)
4. Congratulations! You have successfully configured Email Messages for Blackthorn Compliance.

          
          

You still need to install Compliance from the Blackthorn [Candy Shop](https://candyshop.blackthorn.io/products), but we will upgrade your existing package to include Email-to-Case support.