Activate Account (Production)

After you've completed the installation steps you can move on to activating your Blackthorn Messaging account. When we say "activation" we are referring to a one-time process that will create a Messaging account and link it to your Salesforce org.

  • In Salesforce Classic, select Blackthorn Messaging from the list of available Salesforce apps using the drop-down menu in the top right-hand corner of the page.
  • In Lightning, navigate to the Messaging app using the App Selector.
  1. Go to the Messaging Administration tab.
  2. You will see a dialog that asks if you already have a Messaging account. Click No to indicate that you do not yet have a Messaging account. This will open a new dialog box which also has links to our Terms of Service and Privacy Policy that you should review.
  3. Click Activate Now.

Congratulations! Your Messaging account has been created and placed in Trial status.

What is Trial status?

When your account is initially created it is placed in "Trial" status. This allows you to provision one phone number and send/receive fifty (50) text messages. You will have access to all the existing features. After you exhaust the available 50 text messages you can upgrade to a paid plan using the Upgrade button located on the Messaging Administration page.


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