Hi everyone, I'm trying to add a new payment method from the virtual terminal but it comes back with the following error code: something went wrong: Insert failed. First exception on row 0; first error: CANNON_INSERT_UPDATE_ACTIVATE_ENTITY, bt_stripe.PaymentMethod_Gen: execution of AfterInsert caused by: bt_stripe.SObjectSelector.FLSException: You do not have permission to read the field Lead_c Class.bt_stripe.SObjectSelector.Field.checkAccess: line 57, column 1 Class.bt_stripe.SObjectSelector: line 559, column 1 Class.bt_stripe.PaymentMethodSelector: line 37, column 1 Class.bt_stripe.PaymentMethodService: line 118, column 1 Class.bt_stripe.PaymentMethod_MakeDefault: line 20, column 1 Class.bt_stripe.SObjectTrigger.handle: line 96, column 1 Class.bt_stripe.TriggerHandler.manage: line 300, column 1 Trigger.bt_stripe.PaymentMethod_Gen: line 8, column 1:  Stack Trace:Class.bt_stripe.P360_API_v1.commitWork: line 87, column 1 Class.bt_stripe.VTerminal_Controller: line 607, column 1 Line Number: 87 I'm not entire sure what happened during the installation process. I followed all the steps from the wizards. Thanks for your help everyone.
Posted by Andre Yanuarsia about a month ago
Hello, My Stripe customers and payment methods are (and need to be) created directly in Stripe, not thru SalesForce. But, ultimately, the transactions are generated in SalesForce, programmatically. So I need to create the transaction for a given/retrieved customer and payment method. I see I can sync these customers and payment methods manually, thru the payment gateway "sync with stripe" button but I don't see the corresponding APEX method being globally exposed. So 2 questions: * Are there some impacts/side effects in using the "Sync with Stripe" on an on-going basis and not only for the initial load? * Is there a way to periodically trigger a re-sync of these customers and payment methods? => If so, which => If not, how would you advise us to do that on our end? Thanks, Edouard
Posted by Edouard VILLENEUVE about a month ago
Do you all support Stripe Connect? Our organization uses the Stripe platform account to maintain a central DB of tokenized credit cards, but then we have connected accounts for each of our physical locations. When entering a payment will I be able to select which child/connected account off the parent platform account the payment goes towards?
Posted by Chris Lentz 2 months ago
I have installed this on my Org. Since I already had some payment methods I imported these without any problems to the related account. It seems that these sill have not been run through to Stripe (for checking Validity). Is there a way to force this process? Are there Payment Method Insert Steps that we can reference? Thanks!
Posted by Guilherme Tuacek 4 months ago
After testing transactions, I went to delete the record and received an error that says "Transactions cannot be deleted if any of the following fields have a value: Card ID, Customer ID, or Transaction ID." How can I delete the transaction?
Posted by Ashley Wagner 7 months ago
We have a multi-lingual website, with pages in both English and Traditional Chinese. We'd like to include a donation form with Chinese field labels - is this supported? Any tips for the best way to handle this? Thank you!
Posted by Kara O'Brien 11 months ago
My company is an ISV for Salesforce. We would like to include Payment360 in our managed package if feasible. Our customers will need to charge credit card and ACH while using our app. I have downloaded Payment360 into our dev environment. I would like to know how to use the 'Connect' functionality. We charge a 5% app fee. Everything is working in test mode except for the Connect app fee. I am not sure how or where to set this up in Payment360. 1) Can you tell me how to set up the Connect app fee functionality? 2) Can you tell me how we can include your app in our managed package? P.S> I hope we can get it work. I really like your app.
Posted by Tracy Oden about a year ago
Hi, I'm trying to figure out how I can map a text field and a radio select field from our stripe form to Salesforce. Is there a way to have payment360 also send the custom field data to Salesforce? Thanks! Robbert
Posted by Robbert van Schuylenburg about a year ago